Accommodation and facilities:
Nicely done rooms but a bit too much bare concrete for my taste. But nothing to complain about. Breakfast so so...

Reservation service:
Efficient

Accommodation and facilities:
We stayed at the hotel for 5 nights. The room and towels provided were clean. The hotel was also thoughtful in providing an umbrella in the room. The hotel also provided an ipod dock but it was not compatible with iphone 4 and the USB port was also not working. We were pretty disappointed with the service of the staff, in particular a staff by the name of Bawl/Ball. As we needed help from him to assist us in making a call to the restaurant/bar for enquiries and reservations, we approached him at the front desk. However, he was unwilling to help and insisted that we make the call in our room instead. As we could not speak Thai, we kindly asked for him to make the call on our behalf. He obliged eventually but was not happy about it and insisted on charging us 10 THB for the call. We are not concerned about the money but were pretty disappointed with his attitude. He was also unwilling to help us write the address of the place in Thai, which would be useful when communicating with the taxi driver. On our last day before making our way to the airport, we approached the front desk to borrow scotch tape for our box which we wanted to check in at the airport. The staff rudely told us to buy our own scotch tape at 7-11 instead. So we had to rush to the store to get the tape even though we were already rushing to make our way to the airport. We believe that we can find another hotel which can provide much better service. The hotel may be good, clean and accessible but the service of the staff made us really disappointed with the stay. We would definitely choose another hotel when we are in Bangkok again.

Reservation service:
The booking service is fine. Have no problem booking and staff is friendly enough to change my date of reservation due to the flood. Thanks!

Accommodation and facilities:
What a superb hotel! I only stayed a very short time but this is one of the coolest hotels I ve ever stayed in and believe me, I ve stayed in hundreds...

Reservation service:

Accommodation and facilities:
Staff very courteous and prompt. I had 9 bags and they carries it all to the room promptly. I had a big room facing front entry. Room very nicely decorated. Only issue was a slight hydraulic type noise all throught the night.

Reservation service:
I have used sawadee many times and always have had good service including this time.

Accommodation and facilities:
The BEST hotel ever!

Reservation service:
verz easy

Accommodation and facilities:
Fusion Suites hotel is easy accessible to eating, massage and skytrain. Deco design with thai and antique feel. The hotel staff is very nice and helpful especially the Concierge and F&B team.

Reservation service:
Sawadee Reservation Agent is very professional in handling my enquiry and confirmed the booking.

Accommodation and facilities:
The windows, in most rooms, are blocked from the outside. Even on a sunny day, very little light can come in and it s not possible to view out. The lighting inside is not that great and some of the furniture, although great in style, is poor in terms of comfort - the writing desk, for example. The bathroom fixtures are very modern. There is little room to spread out inside the room. It was a fusion experience - some good, some not so good.

Reservation service:

Accommodation and facilities:
exellent location and very clean hotel. But no window in room.I didn t like the room it is like a prison cell.Hotel has poor breakfast.Staff was very firendly and helpful.I will not stay there again

Reservation service:
perfect as always

Accommodation and facilities:
Nice hotel, though could have a more substantial breakfast. Great interiors though, professional staff, convenient location

Reservation service:
booking went through nice and easy

Accommodation and facilities:
The hotel staff is very friendly. The hotel bed is good. The breakfast is also very nice. Is valued for money. Due to my flight arrived at 8.35am. They even allow me to check in at about 9.30am. The only down point is I request for twin bed but was given a K size bed.

Reservation service:
It is fast and good.

Accommodation and facilities:
Great staff,very friendly and efficient.Only wished I knew about the hotel a long time ago

Reservation service:
Excellent,they kept me informed at all times as to what would happen next,everything went very smoothly,would not hesitate to use them again

Accommodation and facilities:
a perfect little hotel hidden between skyscrapers. everything was fine, the rooms were clean and beautiful, the staff friendly and very helpful and the breakfast ok. The location is great also, close to the asoke skytrain and metro station. I highly recommend it.

Reservation service:
fine. no problems