Accommodation and facilities:
Hotel is a decent place to stay. Nightlife in hotel is good with Peony bar. Hotel staffs are friendly but with limited English speakers. Food in hotel is good. Overall, a place where I will stay again.

Reservation service:
Fast and easy service.

Accommodation and facilities:
Very good hotel, but one big problem: No one understand English! If you tell your room number in English to people in the reception, they don t understand what you say!

Reservation service:
Very good!

Accommodation and facilities:
Nice staff, poor knowledge of english

Reservation service:

Accommodation and facilities:
the hotel is in need of major refurbishment. rooms are old and tired i had deluxe.................not sure what made it deluxe. public areas shabby. breakfast dreadful. swimming pool closed,looks like it s been closed for a long time. hotel used by coach parties.i think if it was up to individual customers ,they would not get many customers. but the location was good.

Reservation service:
good booking service

Accommodation and facilities:
no hot water

Reservation service:
the best in Thailand

Accommodation and facilities:
Good location, comfortable room and accommodating staff. Good value for the price.

Reservation service:
Flawless booking system that is easy to navigate

Accommodation and facilities:
Moderate sized room,room safe, mini bar at floor level(sm local beer B55).Bathrobes and slippers provided. Cable TV poor reception/connection,only Star Movies in English. Bathroom, clean, good range of toiletries but poor shower water pressure. Pool closed at time of visit. Buffet b fast average to poor, limited choice and no egg station. Good location in town. Many nice restaurants within 10 min walk at road behind hotel and 15 min to Banhan Tower.

Reservation service:

Accommodation and facilities:
Reception manned by 3 giggling girls who, not having one word of english, resorted to giggling behind their hands at every question. Having paid in advance by credit card it was swiped again as they did not understand. Carpet on corridor leading to room 526 is worn, dirty and in parts torn. Room has dirty carpet, exceptionally noisy air conditioner. We had to choose between leaving on the air conditioner to try and drown out the loud boom boom music coming from somewhere inside the hotel.There had been a leak in the bathroom, and walls in the room generally could be cleaned up or painted. Breakfast was good, service was good, served in dark area leading to main night entertainment area. Would never consider this hotel again.

Reservation service:
booking software excellent, response great, led to believe the hotel itself would match up.

Accommodation and facilities:
would stay again, clean hotel, friendly,helpful staff. stayed 4 nights not long enough.

Reservation service:
first class

Accommodation and facilities:
my sister and I stayed at your hotel and the service was great. We did not speak Thai, but everyone made our stay very enjoyable. thankyou

Reservation service:
excellent no problems at all

Accommodation and facilities:
Friendly reception,but really no English. First room(617) b/side light did not work and could not be fixed till next day.Shower/bath flooded over bathroom floor and no hotwater..They upgraded me to another room. Still no hot water. Stayed 4 nights,got hot water 1 morning only despite complaining. No toursit help,actually one in Thai.Cockroach crawled out from under Dining Room table on to my arm. Tuk Tuk booked through hotel wanted to charge double price. Welcome to the Farang. WOULD NOT STAY AGAIN

Reservation service:
Booking service very good. Quick response. Would use again

Accommodation and facilities:
Lovely hotel, rooms larger than expected. Pool had no shade and looked like it had little use. Thai food was excellent, however they have their own interpretation on western dishes. Little english spoken but the staff are very friendly and helpful. Would stay again.

Reservation service:
Great communication and excellent service. Would recomend and use again.