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The Family bungalow is great if you travel with children, good space and location next to the pool, beach and restaurant. There were some power failiure due to heavy rain that lasted for 1 -2 hours. Breakfast buffet could be better, some things wasn´t refilled and one day they ran out of butter :-( The service in the restaurant could be better but the food was good.

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no problems with booking

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Bad breakfast, no juice and only marmelade to use on bread. Too long time to get fried eggs.

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We had a really nice stay at Koh Chang Resort and Spa. But they need to do something with the breakfast. More western food like baguetts, salami and cheese.If they add this to the menu it would be perfect. But our stay at the resort was overall very relaxing and nice. Good service in the reception, also very good food and service in the restaurant. Nice beach with good service. The room service was also nice together with the bungalow. I will come back next year. :)

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Очень хороший пляж.Мы жили в бунгало супериор(на стороне пляжа).Номер не большой,но все необходимое есть:кондиционер,фен,шампунь,гель для душа.Чайника нет,рекомендую взять с собой маленький кипятильник.Территория неплохая,на первый взгляд,но не слишком большая. за 10 дней видели что убирали 1 раз.В номере убирали и меняли постельное каждый день,но пол подтирать забывали.Отдельная тема-Завтраки,из съедобного было:яйца,сосиски,гренки с маслом и джемом,ну и фрукты(пожалуй это все,ничего не забыли перечислить).Не знаю, чем там кормили детей.

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We have a good Holyday in the Hotel,but only the Service in Restaurant ist not so good !I think come again. Best regards J.Varvoda

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Really pleasant hotel with nice and clean room and a beautiful garden. Very good service and nice staff. Basic breakfast was served. Other gusets was taken food from the buffet and filled cans and plasticbags with food under the table. The buffe was to empty because of that. Unfortunately too few sunbeds, so we had to lie directly on the sand. The sunbeds was reserved with towels and belongings but no one was there. The staff did not prevent that kind of behavior. Many guests from Russia. Good location close to shopping and restaurants. Many salesmen on the beach every day.

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Just perfect!

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I had a really nice stay at Koh Chang Resort and Spa. Nice bungalow, good facilities at the resort and a really nice beach. Koh Chang Island is also å nice island with a lot of things to see and do .

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Hello. Thanks for your e-mail.We are very impressed of your hotel. The service and food was good and the beach was very good and close to the hotel. We like very much to come bask to you and we look forward to visit you again. Rgards Tommy

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Accommodation and facilities:
The hotel need a shine - old rooms, not maintence properly, the staff speek very poor englisch, the pool and beach staff dont speak at all. The beach bed are old and most of them are broken. The rooms in the main building is old and not up to date - the bathrooms dont live up to our expectationbs. We will never come back to this resort

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Nopthing to complain about. Very fast service - thank you

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It was a disappointment. Last time i stayed at Koh Chang Resort & Spa in 2004 everytjing was perfect nice staff and great breakfast and the room was better. This year 2011 the staff was rude they gave us no service at al and the breakfast was verry poor. The room was waterdamage and the wood in the room rotten. There was one good person at the hotel and that was the luggage boy he smiled atleast everyone in the other staff never smiled and totaly ignored us when we ordered food beer or anything else.

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Small than pool

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Ok

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The room provided in the first place did not fulfil our expectations. It was situated near the main road and was very disturbed of the heavy traffic.We got another room that was good, a very good service from the hotel. The service under the breakfast was very poor. There was not enough food and the staff didn´t succeed keep up the pace during breakfast time. In the hotel information it says that the hotel could provide service, for example to rent a motorbike, get the laundry done. When we asked for help to rent a motorbike the staff told us it would be cheaper if we rent the bike on our own and the laundry should also be cheaper and go faster if we get it done by some local laundry that she refer to. This information was given to us from a girl in the reception at the same time that she had her dinner in the front desk. My opinion is that she didnt want the trouble to help us or that she has some family the she wants to support.Our comments below is a overall judgement.

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