Accommodation and facilities:
Had a very comfortable stay in this hotel. It is not in middle of the tourist action but easy to get to everything. Swimming pool was clean, breakfast buffet had western and thai style food. Staff was helpful and all spoke a little english. Internet service in the room was 100 bhat for 24hours but intermittent and weak if working at all. No strength for skype. The lobby service is better 50 bhat for an hour but the logoff sequence was longwinded and the hour could be wasted if not logged off between uses. Lots of karaoke!

Reservation service:
Excellent service, helped change my dates quickly and efficiently.

Accommodation and facilities:
My overall comment....it was o.k. In consideration of the price we paid we couldn t expect a 5 stars location. Rooms are getting a bit long in the tooth. Breakfast was o.k. and really enjoyable compared to other more expensive hotels in Udon Thani. Friendly stuff.

Reservation service:
Perfect - 5 stars, couldn t be better.

Accommodation and facilities:
das hotel ist -ok,die zimmer werden gut gereinigt aber sie sind schmutzig,flecken an der wand,sessel boden,nur zu bestimmten zeiten warmes wasser oder auf anfrage

Reservation service:

Accommodation and facilities:
Some food at the breakfast buffet was often cold (eggs, etc.). It should be cooked as it is ordered, or a better method to keep it warm should be found. No English language news on TV. TV reception on some channels was very poor (unwatchable). Everything else was okay.

Reservation service:

Accommodation and facilities:
Great hotel in a good location. I would recommend that for others to stay.

Reservation service:
I have been booking with sawadee.com for 10 years now. Outstanding customer service!!! Thank You!

Accommodation and facilities:
This hotel is geared to Thai market and very little English spoken so not geared to Europeans of which I was one of possibly 2. Hotel looks great from outside with nice gardens but once in it s old fashioned and has an unusual smells though not bad. The bedrooms are generous enough and they have European TV channels. Breakfast is appalling and staffing is very limited and lack of information; some mornings I could just get toast and when Thai groups are in, forget it. Wi-fi in rooms is shaky and costs. Reasonable location with tuk tuks and buses outside so good as a couple of nights but for long stay, forget food quality and service in the restaurant. Amazingly, they seem to have a shop dedicated to wines and a coffee shop that is rarely staffed. The swimming pool cannot be accessed by rooms or lift as it it is outside and often used by local children.

Reservation service:
Good

Accommodation and facilities:
Location perfect, experienced Thai travellers will be impressed. Pretentious wine and coffee bar should be missed. Great value for money.

Reservation service:
Super effecient.... and obliging, I will use sawadee again.

Accommodation and facilities:
Provincial hotel with no specifgic highlights, neither positiv nor negative. Breakfast buffet has lot room for improvement, which might be because of the very low occupancy rate during our stay

Reservation service:

Accommodation and facilities:
This hotel is average. The rooms need to be refreshed. The AC was very noisy in my room. This hotel was not my first choice but the other was full at that time.

Reservation service:
very good as usual

Accommodation and facilities:
Nice, effective and friendly service

Reservation service:

Accommodation and facilities:
Nice looking place, but a bit far from city center. Breakfast buffet Ok, but nothing special. Very spacious room, 2 easy chairs, but no TV news channels in English. Comfortable bed. The room given was on the top floor (10) right under the a/c chillers. Far too much noise and vibration. Reception changed to floor 8 without any fuss.

Reservation service:

Accommodation and facilities:
This hotel is better suited to Thai guests. The staff do not seem to have experience with foreigners. It looks HI SO on the outside and in the the lobby but very sub standard where it counts in the room and bathroom was ancient. The swimming pool featured so beautifully on the internet did not have any water in it and was badly decaying. Breakfast was quite unpalatable. On the way back through Udon after the Naga Festival in Nong Khai, we stayed at a guesthouse for a 1/4 of the price in a better location and better facilities without the HI SO Thai pretense........highly recommend Top Mansion

Reservation service:
Sawadee booking service worked very well but I had to produce a print out of my booking to the hotel reception........my passport and Credit Card for ID was not good enough....mai khao jai