Accommodation and facilities:
Nice stay with the children despite a poor weather, thanks to some convenient swimming pool facilities. Family room at ground level is fine and buffet breakfast is ok while not very diversified.

Reservation service:
Quick, easy and reliable service.

Accommodation and facilities:
The hotellservice hav ebeen better. The staff has becom less and less serviceminded each time wi have beem there

Reservation service:

Accommodation and facilities:
Weer naar Phuket Orchid geweest omdat het in het laagseizoen vrij goedkoop was [dan is de prijs-kwaliteits verhouding aantrekkelijk].De kamer waarin we waren was volgens mij 2 jaar geleden [mooi] gerenoveerd.Het mooiste van P.O.is nog altijd het grandioos mooie zwembad.Personeel doet gelaten hun werk.Wi-fi kaarten zeer prijzig.Mooie ligging,50 meter van Karon beach, maar vaak hangt de rode vlag op het strand bij een beetje wind,ga dan niet de zee in want er zijn hier al verscheidene mensen verdronken. Kata beach is qua ligging beter en mooier.Met Tuk-tuk busje 200 baht[vrij prijzig vergeleken bij de rest van het land].

Reservation service:
Zeer goed zoals gewoonlijk eigenlijk.

Accommodation and facilities:
It was the fourth time we stayed at this hotel. The first time was in 2003. It is a nice hotel although it s getting a bit worn. Our room had a strange smell (5111). The staff was friendly, but several of them had poor English skills compared to other hotels we stayed at in Thailand. One difference from previous years is that there are a lot more Russians both at the hotel and throughout Karon beach. One night a few were allowed to bathe and make noise in the pool for several hours.

Reservation service:
Perfect as always

Accommodation and facilities:
Hotel service, has lowered since last year. Hotel was under renovation, and they were worlking until 2330 in the night.

Reservation service:
perfect, but please inform that you need to print out reservation confirmation

Accommodation and facilities:
We stayed here for 4 nights, the pools were excellent and the kids had a ball but that was the extent of the positives of this hotel. There was no mini bar or tea/coffee facilities in the room and we had to pay extra money to use the safe. The rooms were run down, old and in need of a total upgrade. The hotel was infested with mosquitos and even though we took extreme measures to keep them out of the room, we found ourselves waking up every night with them buzzing around our heads. The hotel provided pool towels in the rooms, but they never got replaced because we were swimming when our room was serviced. The breakfast was cold, uninviting and in parts unhygenic due to birds flying around the salad, fruit and drinks area. Overall a very basic hotel and I would say you could get better value for money at a slightly more expensive hotel.

Reservation service:
Had no problem what so ever and the services provided were both profesional and extremley quick.

Accommodation and facilities:
The hotel needs to renovate the rooms and the pools. Need better cleaning of the pools, specially the children pool. Big and messy.

Reservation service:
Perfect!

Accommodation and facilities:
the hotel isn´t new but clean and very nice. the pools are super and you don´t get disturbed by traffic or other noises. The staff is nice and we would definitly go ther again.

Reservation service:
no problem , nice that you could lend a shower before leaving ( we left the hotel in the evening.

Accommodation and facilities:
Для трех звезд очень неплохой отель, красивая территория.много орхидей. бассенов три, но они неглубокие. Животных в номере не было,но рекомендую закрывать дверь на балкон,к нам залетел огромное насекомое похожее на таракана. Завтраки однообразные, но жить можно

Reservation service:

Accommodation and facilities:
We had a familyroom on first floor with balcony. The room was good aswell as beds. Service were perfect as well as pools. The only thing we complaint about was that it was a bit dark on the balcony because of the hedge and palmtrees.

Reservation service:
Great service, all went well from pick up service to the hotel

Accommodation and facilities:
Overall the hotel was OK but I feel it was over priced. Everything was expensive if you look at what the surronding area was charging for the same thing, food, internet, taxi through the hotel was allot more expensive than other places. Also the service in the restaurang was horrible. I wont eat there again! Consider that this is low season and if the staff is performing this bad now I can t imagine how they will keep up in the high season.

Reservation service:
Booking service was great.

Accommodation and facilities:
The Hotel is not new and should have some maintenance (The doors to the rooms were a bit hard to close - and NOT for small children). The doors to the balcony should be lubricated/changed. The food was good and an excellent breakfast buffet.

Reservation service:
Booking was smoothly and effecient.