Accommodation and facilities:
we had things taken out of our room and so did my kids so not reely that happy about it and your staff not that help full fin

Reservation service:
fine

Accommodation and facilities:
Colorful and nice Hotel in downtown! High recommendation!20 meters to the beach and very convenient to the other restaurants. High recommendation if you prefe to stay in Chaweng Beach.

Reservation service:
timely feedback and good service. I will book again next time.

Accommodation and facilities:
Отель очень удачно расположен вблизи остновных тусовочных мест, в то же самое время в нем достаточно тихо. В номерах ремонт староват, однако кондиционер работает,обслживание (смена полотенеци белья) - хорошее. В номере есть чайник и хороший телевизор. Русских каналов нет. Пляж хороший (в Таиланде они все в общем доступе, территория не огорожена как в Турции или Египте). На пляже достают водномотоциклисты, гоняют туда-сюда. в целом хороший отель а свои недорогие цены (я снимал номер зв 1900 бат в день). Завтраки брать не нужно - в отеле они доргие, а выйдя на улицу огромный выбор всего на любой вкус и кошелек.

Reservation service:
все четко и оперативно.

Accommodation and facilities:
Good: Very nice location with Beach 50 meters to walk on one side and the street life 50 meters to walk on the other side of the resort. Clean rooms- Bad: The room on ground level have some bad smell. The reception staffs are very impolite, not friendly attitude at all! When I was there it was a lot of guest’s from Australia and they were very noisy. Due to the location I think this is more like a “party resort hotel” I will not recommend this Hotel. Find some other Hotel..

Reservation service:
Booking was easy.

Accommodation and facilities:
we stayed here 2yrs ago and come back again this year. The hotel is in strategic position, too many things under maintenance. Too many water-sky jet on the sea, in front the hotel. To have a saftey approach to the sea u need to go 200 hundreds meters far.

Reservation service:
like ever, for ever... sawadee!

Accommodation and facilities:
Hotel was in poor condition. Over a period of 10 days the pool went brown twice we also had issues with the hot water, air conditioning, toilet and power. Great place however would recomend stay somewhere else.

Reservation service:

Accommodation and facilities:
Good average resort (3 star). Smallish pool. Very central on Chaweng. Good staff. Good (paid) internet access. Terrible coffee at breakfast - would thoroughly recommend Starbucks across the road

Reservation service:
Exceptional and dependable as always. Airport pickup was seemless also

Accommodation and facilities:
Great family resort with good service and facilities. Pool area needs maintenance

Reservation service:
Great service

Accommodation and facilities:
The hotel was fantastic. The junior suite was absolutely beautiful. The staff were very helpful, and loved saying hi to our 2 kids, making entering and leaving the foyer last about 5 minutes every time! While dining at the street front restaurant, they took our 10month old son so we could dine in peace! And the children s pool is quite large and partly shaded all day.

Reservation service:
Sawadee was very efficient in the booking service. No problems at all.

Accommodation and facilities:
location is awesome!\r\natmosphere is good also,very coloreful, and looks like santa fe.\r\non the other hand, the sink was almost clogged all the time. and one evening, there was no water for a hour.not only tap,but toilet and shower!\r\nanyway,I guess in general, nice price good hotel.

Reservation service:

Accommodation and facilities:
Hotel is a great spot at Chaweng running from street (shopping) through to the beach. Water out front of resort not so clean due to all the jetskis which are set up right in front. Found we walked either up or down the beach to find nicer spots to swim which is fun. Arrived at hotel for our 2 week break to be shown probably the worse bungalow in the resort it was small, tiny balcony and was at the back of the house cleaning room. We asked if we could have another room as it was quite depressing - after many different options and rooms shown we had to agree to 3 room moves during our stay as they had no other rooms apparently. They said if we hadn t booked through Sawadee they may have been more flexible!! Generally the staff were not overly friendly, breakfast was fine. Rooms are nothing flash but they are quiet, clean and quite big. Small pool but nice - no-one swims in it as you are right on the beach. I would stay again but I would certainly be specific as to the room I wanted, purely because of its location and price.

Reservation service:
I could not fault Sawadee s booking service they were incredibly helpful and efficient through the whole process. I only wonder though if we had paid a little more through a travel agent we would have had more flexibility as to our room allocation?

Accommodation and facilities:
Good location right on Chewang beach. Service was good and the breakfast was satisfactory.Rooms were quite dated and some of the decking areas could use some attention. Overall a little overpriced but in resort areas like Samui accomodation prices tend to be higher.Would stay there again mainly because of the good location.

Reservation service:
Worked well as usual.