Accommodation and facilities:
1) The hotel and rooms need immediate refurbishment. 2) The swimming pool is clean and nice, overseeing the beach. 3) Breakfast is quite nice.

Reservation service:

Accommodation and facilities:
The AC was set on 20C, so if you had it on all night( since its otherwise very hot in the room) it felt like waking up in a fridge every morning. The shower had no cabin, so the floor was always wet, mixed with sand(from the beach). I had to dry the floor everytime we(me and my children) took a shower. All of the surface was dusty and the cleaning lady frequently forgot either towels or water bottle for the room. Would not recommend the hotel.

Reservation service:

Accommodation and facilities:
L hotel mériterait un coup de neuf ainsi que les chambres. Le petit dejeuner excellent avec vue sur la mer.

Reservation service:

Accommodation and facilities:
This was our 2nd time at the Golden Sands and the staff are a delight and make your stay all the more enjoyable. Although the hotel is a getting a little tired it is still very good value for money and we ll most certainly be back next year.

Reservation service:
Very efficient and keep in touch

Accommodation and facilities:
We booked a glasfront bungalow. Dont do that, its dirty, sparkling, moody and very small. Dont believe the pictures on the webside. We change to a hotelrrom. It was o.k. Staff very friednly. Breakfast was o.k. The restaurant to expensive, go in other on the beach. For this prices you can get a better resort on samui. I will dont go there again.

Reservation service:
No problems, good services

Accommodation and facilities:
The hotel is on a nice lokation, rigth to the beach. The beach is not a good beach if you have children. Big waves, 5 meters out it is wery deep. Rooms are a litle old, but ok. The staff is wery nice, and the maneger of the hotel is a wery nice guy and he is always around if you need help. The hotel is placed in the best end of the town if you need some peace and quired. But you dont have to walk more than 100 meters and you are rigth where the action is.

Reservation service:
The booking service was wery good. At first we tryed to book on Thaihotels.com, but they were wery slow, and made a lot of misthakes. Then we tryed at Sawadee, and at once ewery thing was going the rigth way.

Accommodation and facilities:
When we arrived at the hotel we got wery disapointed. We tought we were going to have wery nice rooms since the rooms to begin with were quite exspensive. We were offered 40% off since it was our first stay at the hotel, so we ended up paying about 31000 bhat per room for 2 weeks. When we arrived and entered our rooms it was wery weared down even though it was written on the hotel pages on the internet that it had been upgraded lately. We understood that the pictures on the internet must have been taken when the hotel was new. Several of the bathrooms had holes in the walls, and there was stains of mould because of humidity. There was no curtains in the showers so we had to move the toiletpaper everytime we were going to take a shower. We found out that we should not complain, because we were only going to sleep there, and that we would spend most of the time outdoors.The hotel-staff were wery nice though, polite and did all they could for us to have a pleasant stay. The room was cleaned every day and it was done well. New beach towels and bathroom towels were given to us every day and on my boyfriends birthday the hotel staff gave him a big beautyful flower-arrangement. The hotel restaurant had good food, but most of the time we were served so that the first person was finished to eat when the last got his food. Understandable when we were 12 people for dinner, but it happened also if we were 4 people. The hotel had a nice location, with a pool and only 2 stairs down to the beach. All in all a pleasant stay because of the nice staff.

Reservation service:
Superb communication and easy way to order on the internet. Thank you.

Accommodation and facilities:
Just found out as i thought, we were given wrong rooms. Tooooo baaaad.

Reservation service:

Accommodation and facilities:
the Hotel is nice, neat and tidy with a quite good looking garden with big green lawns and palm trees. The pool is good and right on the beach. Service is friendly and very discreet. The only minor defects of the Hotel are: 1. bad acoustic insulation of the rooms, so that you can clearly hear what s going on next door; 2. very average breakfast. There are much bigger problems with Samui, not to be blamed on Golden Beach Hotel. The place has become quite ugly and noisy. Sea water isn t very good, the roads are narrow, trafficked, badly paved and muddy. There s a lot of restaurants and shops but the quality is medium low. What s been more annoying this time is the new habit of the fireworks, going on up to midnight and beyond. Huge blasts waking up my little son in tears several times between 10 and 12pm, every day! It was not New Year s eve, neither western nor chinese nor thai! I think that if Samui doesn t want to lose all the little baby guests and their families, they should do something to address this issue. Generally speaking, I ve been to Samui several times in the past but this will be my last time.

Reservation service:

Accommodation and facilities:
Good hotel for the price. The bungalos with glass doors are better than the villas. The condition of the rooms is average and they need to be refurbished. The beach is nice, water was clear on most days. Nice breakfast. We have stayed there for the New Year Party and it is just great how the stuff prepared everything including food and program. Massage in the hotel was not too good, we used to go to the hotel next to GSBR.

Reservation service:
Excellent and reliable service

Accommodation and facilities:
The Hotel is in a great location, the poolside area is nice and the grounds are lovely. The food was also quite good and service was OK but the staff, whilst pleasant enough, lack the level of trainig that would improve the tone of the place. Unfortunately the rooms are sadly neglected and in dire need of upgrade. We stayed in the glass front bungalows. You don t expect a lot at these rates but the mould and bad odours in the bathroom and the genreally shabby decor is a sign that the management is eaking every last buck out of the place before either giving up or investing in a reasonble upgrade.

Reservation service:
Booking service was very good- fast and efficient.

Accommodation and facilities:
Nice resort for the price. Very kind staff.We did not speka english so much but we didn t have any problems. Free babycot. The rooms wasn t far from the river and the restaurant is recommended. The room was nice but we think that they have to be renewed..

Reservation service:
very useful and very fast i will you it again