Accommodation and facilities:
good people of night staff,but bad attitude of the early morning staff,really no good!!

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Accommodation and facilities:
Had a great time in Samui, Ali s is central clean and a pleasant, staff friendly and helpfully. Will go back there again.

Reservation service:
Sawadee is always good, easy and the best price..

Accommodation and facilities:
Location is central and right next to tops supermarket. The room was next to the pool great for the kids to swim and us to keep an eye on them. The room had a bit of a leak oneday from the aircon but the staff were straight onto it and repaired it. Great spot to stay

Reservation service:
4 time I have booked with them and as always very helpful and no problems.

Accommodation and facilities:
Good value, staff is mostly helpfull great location for shopping, dinning and relaxing With a little more effort and sense of potential this place could be very good

Reservation service:
The Best thai service

Accommodation and facilities:
hotel maintanance is bad,not enogh clean,bad smell around the pool, bathroom smells bad and not clean.

Reservation service:
very good!

Accommodation and facilities:
this place is well situated, but you have to book the best rooms... Beware of the 31st of december diner!! It is really a shame: 3000 bahts each to eat very poor food( not even a prawn or grilled fish and just 1 glass of nasty australian wine)

Reservation service:
no particular problem

Accommodation and facilities:
Nice location if you want to stay close to downtown but for us very bad experience. Firework and noice from beach (50m) evening and night. Have to pay for internet - very expensive. People working in hotel try to charge you for everyting.

Reservation service:
Good

Accommodation and facilities:
The general manager is very kindly and professional, the rooms nice and quiet. I partecipated a cooking course very interesting and my compliments to the chef.

Reservation service:
Good and nice hotel.

Accommodation and facilities:
would not recommond to anyone.

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Accommodation and facilities:
The Resort is on the perfect place, in the middle of the main beach, but totally quiet in the evening for sleeping. Directly at the beach, max. 2 min by feet, the beach and the water is very very nice and clean!! the hotel area also very nice, two great pools. I changed the place on Koh Samui a lot until I found Al s Resort, and there i stayed.

Reservation service:
Best Service!!

Accommodation and facilities:
We arrived at Al s resort and had a standard room booked - this room was disgusting with mosquitos everywhere, the drains made the whole room stink. We stayed in this room one night as the hotel was full due to the full moon party - the next day I complained to the manager who was unhelpful and patronising. She upgraded us but made me pay 820BHT for the upgrade. The day we were leaving I asked if I could pay extra to keep the room for longer as we were not flying until 8pm - they said we couldnt but they would give us a room to shower in - I thought this was great until it came to the time and we were shown down a back alley to the staff showers which were tiny, grotty and dirty for the two of us to cram into and shower. Not a good experience for the last 3 days of my holiday. Would not recommend this hotel.

Reservation service:
Excellent

Accommodation and facilities:
Perfect location at Chaweng beach (which in our opinion is the best place to stay at Samui). Shopping and restaurants just outside the area. Supermarket/grocery store conveniently placed 20 metres away from the hotel reception. Kind and helpful staff. The hotel area and buildings have been upgraded curing the last year and give a nice impression. This time at Al s we stayed in a Courtyard Suite - spacious with one bedroom and a living room, very suitable for a family with 2 kids. A nice swimming pool just outside the door. This is the 3rd time we ve stayed at Al s Resort and if we return to Koh Samui and Chaweng in the future we will defenitely consider staying here again.

Reservation service:
Very smooth, quick response. We have used sawadee.com at many occasions and find this booking service very convenient and reliable.