Accommodation and facilities:
beautiful hotel and facilities

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Accommodation and facilities:
Have stayed here every year and am disappointed that the owner can t recognize the asset they have here. Reception and Housekeeping staff are exceptional looking after all our needs. The outside staff around the pool and beach are just plain lazy. The pool and beachfront area are rarely swept or washed down, in the last two years I have never seen the pool scrubbed or vacuumed, just add more chemicals. Guests bring in food and drinks purchased from the store. In four days was never once asked by staff if we would like to see a menu or offered bar service, but prefered to sit in the bar on a stool. The beach never gets groomed and as a result is sadly littered with bits of garbage. With effort from management and an investment to some basic hotel maintenance, this could be the premier spot on Chaweng Beach that it deserves to be.

Reservation service:
Always a good service.

Accommodation and facilities:
Centrally located. Desk clerk very nice and helpful with excursions and taxies

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Accommodation and facilities:
Hotell som tyvärr blivit mer nergånget sen vi var där för 1,5 år sedan. Rummet ok men inte mer, mycket mygg som kom in när det städades. Skräpigt poolområde och dåliga solstolar, stranden hölls ej i ordning vid hotellet. Ok frukost. Bra läge mitt i chaweng precis intill en stor supermarket.

Reservation service:
Perfekt

Accommodation and facilities:
Staff dont speak English properly, I asked for wake up call 5 times, 3 times they didnt call me and I couldnt wake up on time for my trip, breakfast is poor,

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Accommodation and facilities:
good people of night staff,but bad attitude of the early morning staff,really no good!!

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Accommodation and facilities:
Had a great time in Samui, Ali s is central clean and a pleasant, staff friendly and helpfully. Will go back there again.

Reservation service:
Sawadee is always good, easy and the best price..

Accommodation and facilities:
Location is central and right next to tops supermarket. The room was next to the pool great for the kids to swim and us to keep an eye on them. The room had a bit of a leak oneday from the aircon but the staff were straight onto it and repaired it. Great spot to stay

Reservation service:
4 time I have booked with them and as always very helpful and no problems.

Accommodation and facilities:
Good value, staff is mostly helpfull great location for shopping, dinning and relaxing With a little more effort and sense of potential this place could be very good

Reservation service:
The Best thai service

Accommodation and facilities:
hotel maintanance is bad,not enogh clean,bad smell around the pool, bathroom smells bad and not clean.

Reservation service:
very good!

Accommodation and facilities:
this place is well situated, but you have to book the best rooms... Beware of the 31st of december diner!! It is really a shame: 3000 bahts each to eat very poor food( not even a prawn or grilled fish and just 1 glass of nasty australian wine)

Reservation service:
no particular problem

Accommodation and facilities:
Very poor staff Some rooms with private pool are nice But avoid the new year diner.very expensive and uneatable

Reservation service:
No problem