Accommodation and facilities:
The hotel has a very poor maintenance plan and if the price escalating more I probably choose another hotel The WIFI is very poor and this cause irritated situations where the hotel personal has no answers I have over 100 nights in this hotel

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Accommodation and facilities:
Nice average resort, great location, food was very good, staff a little lazy unless you get them onside. Overall the place suited our needs but it is on the average side. But value was good. Cleaners don t clean the rooms properly, walk in make bed do what needs just and then out..

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Booking service was good as usual going though Sawadee

Accommodation and facilities:
Good hotel. Good value. Clean rooms. Good and friendly staff. Right on the chaweng beach

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Accommodation and facilities:
very good hotel with a great location. Nice staff that gives a warm and smiling service. sometimes there is a smell of sewage entering the premises.

Reservation service:
great booking service. always happy to help.

Accommodation and facilities:
Thankyou Al s resort for uppgrading the place We love!!!we stay at Al s 7 Times and the place Was getting worse and worse for every Year until this year when we came and the Place was fabolous!!!better service and you Have Done many things to do the place to what IT deserves to be

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Works like always

Accommodation and facilities:
beautiful hotel and facilities

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Accommodation and facilities:
Have stayed here every year and am disappointed that the owner can t recognize the asset they have here. Reception and Housekeeping staff are exceptional looking after all our needs. The outside staff around the pool and beach are just plain lazy. The pool and beachfront area are rarely swept or washed down, in the last two years I have never seen the pool scrubbed or vacuumed, just add more chemicals. Guests bring in food and drinks purchased from the store. In four days was never once asked by staff if we would like to see a menu or offered bar service, but prefered to sit in the bar on a stool. The beach never gets groomed and as a result is sadly littered with bits of garbage. With effort from management and an investment to some basic hotel maintenance, this could be the premier spot on Chaweng Beach that it deserves to be.

Reservation service:
Always a good service.

Accommodation and facilities:
Centrally located. Desk clerk very nice and helpful with excursions and taxies

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Accommodation and facilities:
Hotell som tyvärr blivit mer nergånget sen vi var där för 1,5 år sedan. Rummet ok men inte mer, mycket mygg som kom in när det städades. Skräpigt poolområde och dåliga solstolar, stranden hölls ej i ordning vid hotellet. Ok frukost. Bra läge mitt i chaweng precis intill en stor supermarket.

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Perfekt

Accommodation and facilities:
Staff dont speak English properly, I asked for wake up call 5 times, 3 times they didnt call me and I couldnt wake up on time for my trip, breakfast is poor,

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Accommodation and facilities:
good people of night staff,but bad attitude of the early morning staff,really no good!!

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Accommodation and facilities:
Had a great time in Samui, Ali s is central clean and a pleasant, staff friendly and helpfully. Will go back there again.

Reservation service:
Sawadee is always good, easy and the best price..