Accommodation and facilities:
Beautiful hotel with its own beach in the distance from the center.. the Sea is shallow and fairly clean.Great pool. A good Breakfast. Staff the staff competent and friendly. Rooms are clean. Disadvantages - night noise generator is sometimes unbearable. Too expensive extra bed. In the evening mosquitoes. Local transfers are expensive.Many staff are on the case.

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Accommodation and facilities:
Certainly not a four-star standard. Rooms are not very well equipped especially bathrooms with very little space, a basic shower gel and hair shampoo... Not even a shower cap... we had booked 2 getaway villas, their location was really nice, very close to the beach but: in ours there was a leak in the roof (we finished the night with a bin in the middle of the bed because of a big tropical storm), the sink was stuffed and the flushing system in the toilets out of order. Each time we had to call someone to fix the problem... The WI-FI was just a daily struggle... To get to one of the two villages close to the hotel, we had to pay for the hotel shuttle (kind of mean considering the price of the rooms). The worse part was the pool, beautiful but so dirty (obviously a problem of filters) that we could not swim in it during four days (out of 13 days of holidays there, which is a lot !). We also understood that the pool is shared with another resort, the haad tien beach club, so that it may be very busy... Overall a big disappointment, since we ve already been many times in such hotels in Thailand. This one did not meet our expectations, far from them.

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Very easy

Accommodation and facilities:
Super schönes Beach Bungolow,(217)in absteigender Zahlenfolge immer näher zum Restaurant, wo auch alle Leute daran vorbei laufen. denn noch finde ich dass dafür zuviel verlangt wird. Reichhaltiges Frühstücksbuffet, leider ohne frischen Fruchtsäfte. Den Service fand ich nicht gut. das meer ist herrlich, tolle Bucht, schön zum Schnorcheln. Wir sahen Schildkröten und kleine Haie.

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Accommodation and facilities:
Excellent location and lovely rooms, but very bad service and food.

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Excellent booking with Ms Bee, thank you

Accommodation and facilities:
comfortable place，has own private beach, good to have relax

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easy to process and email reply in time

Accommodation and facilities:
Die Lage des Hotels ist grandios. Der zum Hotel zugehörige Strand bestehend aus feinstem weißen Sand und türkisblauem Meer sind ein Traum. Auch die Anlage passt sich sehr schön ins Landschaftsbild ein. Diese Gegebenheiten werden vom Haad Tien leider bis auf den letzten Tropfen ausgequetscht. Darunter leiden viele Dinge. Angefangen bei der Sauberkeit der Zimmer über die Fubktionsweise des Internet.... Den Höhepunkt der Unzulänglichkeiten bildet allerdings die Unfreundlichkeit des Personals. Die Angestellten der Rezeption sprechen miserabel englisch behandeln einen zudem wie den letzten Bittsteller. Wenn man mit einer Frage an die Rezeption herantritt wird man erstmal zur Kasse gebeten...ein einfacher Wechsel des Zimmers nimmt einen ganzen Tag im Anspruch und man muss nicht nur einmal sondern hundertmal nachfragen ob sich was getan hat und wird dann nur wieder mit der Aussage vertröstet, dass es sich noch um 3 Stunden verschiebt! DAS ist sicher nicht das, was man von einem 4 Sterne Resort erwartet. Auch der neu errichtete Beach Club wird keine Qualitätssteigerung nach sich ziehen zumal der Strand schon mit den Gästen des Resorts absolut an seine Aufnahmekapazitäten stößt! Die Zimmer des BC sind sehr stilvoll gestaltet. Leider stank es im Bad unserer Zimmer bestialisch nach Kloake und die Verbindungstür zum Nachbarzimmer ist so dünn, dass man jedes Wort des Nachbarn versteht... Fazit: wer Ruhe sucht ist hier (noch) gut aufgehoben. Wer allerdings die Grundzüge eines Servicegedanken erwartet sollte hier niemals hinfahren. Er wird sehr unangenehm enttäuscht werden!

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Accommodation and facilities:
Hotel located on a nice location, very private. Castaway Beach Villa is highly recommended. I stayed in Room 210, it s just on the beach and 5 steps to the sea. Great! The only problem was the bathroom door is so clear, which make it a little uncomfortable if you are travelling with friends. We have to use beach towels to cover it up. But if you are couple, this wouldn t be a problem.

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Great service and reliable

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房间很好，就是接待中心工作人员对待欧美客人明显比对中国客人热情，让人感觉很不好。

Reservation service:
good

Accommodation and facilities:
wonderful beach and verry good food

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Accommodation and facilities:
It s a paradise. If you want to relax and have a quiet and beautiful location Haad Tien s the place to go. Service is good, staff is so nice, the surrounding is just beautiful. They work in the garden tirelessly. Breakfast is good. We ate most nights at the restaurant and had cocktails at the beach bar. Water is so beautiful and calm - perfect for swimming. We stayed in the hideaway villa 113, the outdoor furniture is not the most comfortable there but for being outside the beach is the best place to go anyway. We had a little hassle with pick up as they were waiting at the other port and didn t write it in the response email, but we found out and all was good in the end. One night we went to the city with the shuttle bus but were glad to return after a few hours (which was too long in my opinion). The experience was really good. Would definitely go back!

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All went well

Accommodation and facilities:
Personnel réception très désagréable et plage peu propre À part ça l hôtel est parfait, piscine et chambres superbes, bar et cocktails excellents

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Accommodation and facilities:
Paradise! Beautiful location, lovely staff and very friendly and professional welcome. The food was good, the cocktails superb, and a big thank you to John, the manager, for his interest in the well-being of his clients.

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