Accommodation and facilities:
Rooms were as described. Customer Service was great. Location was perfect in relation to Haad Rin Beach. Please note that beach front concrete rooms do not have two twin beds as options

Reservation service:
Easy to use.

Accommodation and facilities:
This was a typical english run resort! The Thai s treated us better. Our booking was double booked which they never told us until after the balance was paid- when we specifically requested a double not 2 singles they simply said sometimes it is two singles pushed together- but if they didnt have it when we booked then they shouldnt have sold it to us! so we were shuffled around with suitcases. We were a couple on holiday not backpackers! The room didn t even have a fridge or a kettle? Little did we know unless it say so they weren t automatically provided. Tracy at the desk proceeded to try and sell us all the trips as soon as we got there and at the end charged us for the simplest of things. A glass was broken by accident we got charged for it?!!! Getting us a taxi for 400 bart but not telling us a 2min walk up the drive and we could flag one for 200! Overall not a good experience and made us despise the way the english are so money orientated! Will not recommend!

Reservation service:

Accommodation and facilities:
Had a great stay at PBR over Christmas - hate it when reviews say this, but the people really are lovely (they know when to leave you alone and when to help). Our beach bungalow was gorgeous and right on the beach (PBR s slice of beach is by far the best). Only criticism is that there s not much nearby so you will need a motorbike.

Reservation service:

Accommodation and facilities:
A place i would book again. Bungalow in front of the beach, like a dream with very clean room and good bathroom. Thats what i expected from thailand!

Reservation service:
Everything worked fine! Thank you!

Accommodation and facilities:
cadre est magnifique chambre rustique et confortable, toutefois un peu bruyant puisque nous étions dans l allée face au bar donc c est une place a éviter pour pouvoir se reposer

Reservation service:

Accommodation and facilities:
The english lady (w/ brown hair) was really nice and friendly. The other lady (blond) on the contrary, was so unfriendly and cold, we felt so uncomfortable and unwelcome. The food is not very tasty and the location sucks. There is absolutely nothing to do there, and the beach is really ugly (how is that possible in thailand?!). The bungalows are ok. but it gets claustrophobic after 2 or 3 days. After all, it was a poor experience. One should go there, only if you can t find other accomodation during fullmoon. (Cause the prices aren t that cheap either.) That would be the only reason to stay here.

Reservation service:
the booking service went well. no problems.

Accommodation and facilities:
Very quite location with nice bungalow terraces and friendly staff. But the bungalows inside are very small with no storage and the open air bathroom is inadmissible. I think this resort is only for backpackers for a few nights, not for beach holidays. The beach is beautiful but there was no water, always ebb, no chance for swimming.

Reservation service:
Great booking service

Accommodation and facilities:
Enjoyed the place alot, felt completely safe with my things, and I was travelling on my own, so it s a great place with the right atmosphere to just chill and meet up other cool ppl travelling around and make some friends as well. The restaurant food was great, it has that home cooked vibe. The guy running the place, Andy, is english speaking, which was a major plus and was really cool to chat with and has good advice for travelling around, the parties, other activities, etc in koh phangan and thailand..stuff u don t get on reviews! ..but watch out for the crazy blonde lady who runs the place as well, she speaks english, so she says! j/k , but she together with the rest of the staff, Yun, Yah, and I can t spell the names of the others, they set the vibe of the place! Good Fun!!!

Reservation service:
good!

Accommodation and facilities:
The resort is located in a quiet, beautiful place, 1 minute far from the main street. The only problem is that there isn t wardrobe into the bungalow. It is realy as the pictures on website. If we come back, we will book here again.

Reservation service:
Very good

Accommodation and facilities:
While the pituresque beach and pretty wooden villas at first seem like paradise, don t let your first impressions of Phangan Beach Resort (quotations intended) fool you. As well as being grossly overpriced (as most of the resorts on Phangan are), the service at this place was absolutely terrible. There was no feeling of welcome or hospitality, the room, while clean and wooden, was small and claustrophobic. The bathroom is outside, and ours, during a Thailand thunderstorm, completely flooded. You can t swim in the beach at all, because it is only a metre deep until it breaks, far further out than I or my three companions felt safe going out. In the end, we left early even though we were forced to pay full rate for the nights we had booked. We left for Haad Juan, an isolated part of the island, where we stayed at Big Blue bungalows for a fifth of the price and where we received far better welcome and service.

Reservation service:
Booking service was easy and secure.

Accommodation and facilities:
nice, quiet place. restaurant not the best but ok. it´s a good location when you drive a bike, very close to thong sala and partyplaces.

Reservation service:

Accommodation and facilities:
Staff at hotel were brillant and all could speak english. They made helpfull suggestions about local attractions and events. Resturant was of a high standard and produced reasonable food at a reasonable price. Room was tidy but basic and slightly tired. Aircon a must. Location was overall a 5/5 postioned right on a cute private beach with nicer complements such as pinic tables, swing seats and hammocks. Resort had a good atmosphere and we would recommend for a brief stay.

Reservation service:
Excellent no complaints and very efficient. Even making valuable suggestions when options limited.