Date of stay: Mar 11, 2012
Accommodation and facilities:
For the competitive price I paid for the room, there is nothing to complain about. The hotel is centrally located and within 15 minutes walk to shopping centers and eateries of Lee Gardens and Central.
The counter service is prompt and polite and the staff was conversant in English which made my life checking in easier than I expected.
The room is neat and clean. The bed sheets and pillows were clean which beacon a good night s rest.
The shower pressure is great as was the good temperature control.
Breakfast was adequately good.
I will surely return soon.
Lawrence Loh
Brunei Darussalam
Reservation service:
Booking service was methodical and assured.
Date: Mar 14, 2012
written by: Lawrence Loh
Date of stay: Mar 03, 2012
Accommodation and facilities:
The hotel was great situated, convenient to all shopping area.
The room is clean and the bed is very comfy. The staff are friendly and yet helpful if you wish to ask for direction and opinion. I love the wifi provided, only 20baht per stay, really conveninence for those from overseas and using smart phone.
Reservation service:
safe and fast
Date: Mar 06, 2012
written by: Carmen Ng
Date of stay: Nov 02, 2011
Accommodation and facilities:
Two bottles of drinking water in glass bottles are provided per day, but when we requested to purchase additional drinking water in glass bottles staff told us they could only sell us drinking water in plastic bottles. For environmental reasons, health and taste we prefer glass refillable bottles as the world is being buried under plastic bottles. Hotels need to realize they can please their customers, help the environment, and get green points by using only refillable glass drinking water bottles! VL failed.
Reservation service:
Too many e-mail are sent when not required.
Date: Nov 07, 2011
written by: James Enright
Date of stay: Nov 02, 2011
Accommodation and facilities:
WiFi internet in our room on the 9th floor didn t work.
Room smelled badly of cigarette smoke on arrival and they gladly changed rooms for us.
Reservation service:
Date: Nov 07, 2011
written by: James Enright
Date of stay: Oct 22, 2011
Accommodation and facilities:
Room service can improve - had twice asked for an extra cake of bath soap at the reception desk but request was not entertained.
Reservation service:
excellent
Date: Oct 25, 2011
written by: Chew Kim Beng
Date of stay: Sep 11, 2011
Accommodation and facilities:
we enjoy our stay in VL hatyai Hotel. Staffs are friendly & helpful. The room is clean & comfortable. Although the hotel is a bit out from the town, but still a walking distance to town area (7-8 minutes walk)
The hotel very near to market. You can shop every day & easily find restaurant nearby.
Will stay here again if we plan to visit second time.
Reservation service:
very efficient. simple steps. trustable
Date: Sep 17, 2011
written by: Dollin Ting Ying Ying
Date of stay: May 16, 2011
Accommodation and facilities:
Thank you for such a good service. From our arrival until we check out, we really satisfied with the service.
Reservation service:
Date: May 19, 2011
written by: Malaysian Traveller
Date of stay: May 16, 2011
Accommodation and facilities:
I was fortunate to be able to book VL Hotel via hatyaihotel.blogspot as many other websites indicated the hotel as fully booked. Upon arriving, we noticed the hotel was situation at a huge cross junction which made navigating easier. The hotel is about 6-8mins walk to the main town center (Novotel, Lee Gardens). The room we got was room 501, a corner room right next to the exit staircase. The room was spacious, clean and neat. The bed had NO bedbugs and was super comfy!
The tv showed mostly thai shows but there were english channels such as HBO too. The toilet had a bathtub and a super strong shower head. I was pleasantly surprised to see that they had a washing pipe just beside the toilet :). On the second morning, we wanted the room cleaned so we hung the please clean room sign. As a test of integrity, I had placed a 100bhat (S$4) note on the dresser. We were happy to see that, upon returning, the money was intact, the room was cleaned and the soiled linen changed. Very well done! The only thing we were not too pleased with was the breakfast. Not much of a variety (fried rice, noodles,chicken porridge,boiled sausages). They barely topped up the coffee pot and the only juice they had was orange. You may want to make alternative breakfast plans or buy some juice/milk the night before.
I was happy with the service of the bellboy, who had helped us call for 2 masseuse to our rooms as there werent any massage shops near the hotel. We enjoyed the oil massages tremendously. Overall, I am pleased with the hotel and have no qualms about going back.
Reservation service:
Fast, efficient and hassle free. Safe payment mode too. Recommended! 2 thumbs up!
Date: May 19, 2011
written by: N B
Date of stay: May 09, 2011
Accommodation and facilities:
the room is ok and clean, but the choices for buffet breakfast is limited and everyday the same.
Reservation service:
Date: May 17, 2011
written by: Gan Swe Kiyau
Date of stay: Mar 09, 2011
Accommodation and facilities:
Very good hotel near the center. Staff very competent and courteous.
Reservation service:
Very good
Date: Mar 12, 2011
written by: Andre Gibeault
Date of stay: Feb 18, 2010
Accommodation and facilities:
We feel that the front receptionist are not friendly at all and is time for them to change to a younger generation which is more courteous.
The breakfast provided is not satisfactory and tasteless.
Reservation service:
Date: Feb 22, 2010
written by: Tan Cheng Sim
Date of stay: Feb 16, 2010
Accommodation and facilities:
The air cond was not cold enough. Will not recommend to members. Overall not good compare with other hotels in Hat Yai....
Reservation service:
Good, fast respond.
Date: Feb 18, 2010
written by: Samah Baba